Can Universities Improve their Competitiveness using Information Technology?
Galih Abdul Fatah Maulani1, Nizar Alam Hamdani2
1Galih Abdul Fatah Maulani, Entrepreneurship Faculty, Universitas Garut, West Java, Indonesia.
2Nizar Alam Hamdani, Economic Faculty, Universitas Garut, West Java, Indonesia.
Manuscript received on 27 September 2019 | Revised Manuscript received on 09 November 2019 | Manuscript Published on 22 November 2019 | PP: 456-458 | Volume-8 Issue-6S3 September 2019 | Retrieval Number: F10830986S319/19©BEIESP | DOI: 10.35940/ijeat.F1083.0986S319
Open Access | Editorial and Publishing Policies | Cite | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (

Abstract: Rapid changes in information technology happen in today’s era of Society 5.0 and the Industrial Revolution 4.0. Universities are expected to adapt to these changes to maintain their existence. This study examines the relationship between information technology use and organizational competitiveness in higher education. Quantitative data were collected from 29 private universities in Indonesia. Data analysis was performed using PLS-SEM. The results revealed that information technology, consisting of Information Quality, System Quality and Service Quality, had significant positive impact on the competitiveness of universities in Indonesia. This implies that it is necessary for universities to optimize the application of information technology in their business processes in order to improve competitiveness in the era of Society 5.0 and the Industrial Revolution 4.0.
Keywords: Competitiveness, Higher Education, Information Technology.
Scope of the Article: Information Ecology and Knowledge Management