Social Support and Job Satisfaction Among Academicians: A Comparison Between Public and Private University in Malaysia
Nor A’tikah Mat Ali1, Siti Khadijah Zainal Badri2, Nurul Farhana Mohd Noordin3, Intan Marfarrina Omar4
1Nor A’tikah Mat Ali, Department of Applied Psychology, Social Work and Policy, UUM College of Arts and Sciences, Universiti Utara Malaysia, Sintok, Kedah Malaysia.
2Siti Khadijah Zainal Badri, Department of Organisational and Applied Psychology, Faculty of Art and Social Sciences, University of Nottingham, Semenyih, Selangor Malaysia.
3Nurul Farhana Mohd Noordin, Department of Human Resource Development & Psychology, Faculty of Social Science and Humanities, Universiti Teknologi Malaysia, Skudai, Johor Malaysia.
4Intan Marfarrina Omar, Department of Educational Management, Planning and Policy, Faculty of Education, University of Malaya, Kuala Lumpur Malaysia.
Manuscript received on 01 September 2019 | Revised Manuscript received on 10 September 2019 | Manuscript Published on 23 September 2019 | PP: 449-456 | Volume-8 Issue-5C, May 2019 | Retrieval Number: E10630585C19/19©BEIESP | DOI: 10.35940/ijeat.E1063.0585C19
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Abstract: The role of social support at workplace become one of the most important variables that can give impact on employee’s attitude. Closely related to employee’s performance, many studies have confirmed the role of social support in enhancing employee’s job satisfaction. The aims of this research is two-folds. First, to investigate the differences and second to compare the effect of social support on job satisfaction among academicians in Malaysia. Overall, a total of 420 samples were obtained, wherein 210 participants withdrawn from each setting. Data was collected using self-administrated questionnaire, and analyzed using SPSS version 22. The finding suggested that social support levels (i.e. supervisor support and co-worker support) are higher among academicians in private university. Level of job satisfaction, otherwise is higher among public university. Overall, the mean values indicated high level of social support and job satisfaction among academicians in both university. Analysis of t-Test revealed that there is no significant differences in terms of social support, however the significant being observed in terms of job satisfaction between academicians in Malaysia public and private university. This study also ascertained the positive impact of social support on job satisfaction to both samples. Implication of this study includes empirical contribution and deliberation on social support and job satisfaction. Suggestion from this study includes improving social support to enhance overall academicians’ job satisfaction.
Keywords: Social Support, Supervisor Support, Co-worker Support, Job Satisfaction.
Scope of the Article: Social Networks