Improving Process Quality by 5s Tool in a Handling Company: Case Study
Solomani Coulibaly1, Sidiki Tibina Koné2

1Solomani Coulibaly, Departement Génie Industriel, Ecole Nationale d’Ingénieurs – Abderhamane Baba Touré (ENI-ABT), Bamako, Republic.
2Sidiki Tibina Koné, Mechanical Engineer at Handling Co, Components Reconditioning Center, Bamako, Republic.

Manuscript received on 15 April 2016 | Revised Manuscript received on 25 April 2016 | Manuscript Published on 30 April 2016 | PP: 43-47 | Volume-5 Issue-4, April 2016 | Retrieval Number: D4476045416/16©BEIESP
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Abstract: To get advantage in an increasingly intense competition, companies have to satisfy their customers by offering them a service or product of quality. An unorganized work-station, uncomfortable working environment and the excessive wastes in the company are some reasons to lost competitiveness facing to concurrence. To face these challenges “Handling Co” was undertaking a project by introducing the 5S practice into their business. The present research case study reports the 5S practice experience from “Handling Co”. The results show that, the 5S practice improves productivity, efficiency, customers’ satisfaction of the company. Three month of 5S implementation show that productivity, efficiency and customer satisfaction have progressed from 51.5% to 75.0%. However, a greater involvement from top management and a rigorous following are absolutely necessary for the success of the 5S implementation.
Keywords: 5S, 5S Practice, 5S project, Process Quality

Scope of the Article: Quality Control